Effective Date: September 27, 2025
Welcome to Thermily.com. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General
- Thermily provides industrial and electronic thermal management products, including fans, heatsinks, thermal interface materials (TIMs), and liquid cooling systems.
- These Terms apply to all users, including buyers, suppliers, and visitors to our website.
- By placing an order, you confirm that you have the legal authority to enter into contracts on behalf of your company.
2. Account and Security
- Users may need to create an account to place orders.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- Notify us immediately if you suspect unauthorized use of your account.
3. Product Information and Availability
- We strive to provide accurate descriptions, specifications, and datasheets for all products.
- Product availability may change without notice. Orders are subject to stock availability.
- Images, technical drawings, or descriptions are for reference and may vary slightly from the actual product.
4. Orders and Acceptance
- Orders are considered accepted only when confirmed by Thermily via email.
- We reserve the right to refuse or cancel orders at any time, including orders placed in error or for products out of stock.
5. Pricing and Payment
- All prices are in USD unless otherwise specified.
- Payment methods accepted: PayPal and Bank Wire Transfer (T/T).
- Payment must be completed before shipment. Delays in payment may result in order cancellation.
- Prices exclude taxes, duties, and shipping costs unless explicitly stated.
6. Shipping and Delivery
- We ship worldwide via DHL, UPS, FedEx, or other reputable carriers.
- Delivery is typically DDU (Delivered Duty Unpaid). Customers are responsible for import duties, taxes, and customs clearance.
- Estimated delivery times are provided as guidelines and are not guaranteed.
7. Returns and Refunds
- Returns are accepted within 30 days of delivery.
- Products must be unused, in original packaging, and in resalable condition.
- Refunds will be issued after inspection of the returned goods. For full details, see our Refund & Returns Policy.
8. Intellectual Property
- All content, trademarks, logos, and materials on Thermily.com are the property of Thermily or its licensors.
- Unauthorized use of our intellectual property is strictly prohibited.
9. Limitation of Liability
- Thermily is not liable for any indirect, incidental, or consequential damages arising from the use of products or website services.
- Our total liability for any claim related to products sold will not exceed the purchase price of the product.
10. Governing Law and Jurisdiction
- These Terms are governed by the laws of the jurisdiction where Thermily is registered.
- Disputes will be resolved in the competent courts of that jurisdiction unless otherwise agreed in writing.
11. Amendments
- Thermily reserves the right to update or modify these Terms at any time.
- Changes will be posted on this page with the revised effective date. Continued use of the website constitutes acceptance of the updated Terms.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Email: sales@thermily.com