Effective Date: September 27, 2025
At Thermily, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide, including:
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Name, company, and job title
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Email address and phone number
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Billing and shipping address
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Payment information (processed securely via PayPal or bank transfer)
b. Non-Personal Information
We also collect non-identifiable information to improve our website and services, such as:
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Browser type and version
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IP address
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Pages visited and time spent on the site
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for purposes including:
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Processing and fulfilling your orders
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Responding to inquiries or customer support requests
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Sending order confirmations and updates
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Improving our website, services, and product offerings
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Marketing communications, if you have opted in
3. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
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Service providers for payment processing, shipping, and website hosting
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Legal authorities, when required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
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Accessing the data we hold about you
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Requesting correction of inaccurate information
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Requesting deletion of your personal data
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Opting out of marketing communications
To exercise these rights, please contact us at sales@thermily.com.
7. Cookies and Tracking
Our website uses cookies to improve user experience and analyze website traffic. For details, please refer to our Cookies Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: sales@thermily.com